Website Terms and Conditions

AMY JADE WELLNESS
Website Terms & Conditions
Effective Date: May 2025 | ABN: 30 335 952 606

1. Acceptance of Terms

By accessing or using the Amy Jade Wellness website (amyjadewellness.com.au) and any associated content, services, or programs (collectively, the “Website”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use this Website.

These Terms apply to all visitors, clients, and users of the Website. Amy Jade Wellness reserves the right to update these Terms at any time. Continued use of the Website following any changes constitutes your acceptance of the revised Terms.

2. About Amy Jade Wellness

Amy Jade Wellness is operated by Amy Jade Parin, a degree-qualified Naturopath (ABN: 30 335 952 606), based in Perth, Western Australia. Services offered include naturopathic consultations, wellness programs, digital programs, and educational health content.

Amy Jade Wellness operates as a sole trader under Australian law. All services are governed by applicable Australian legislation, including the Australian Consumer Law.

3. Health Disclaimer — Not Medical Advice

The content published on this Website — including articles, social media content, emails, programs, and any other materials — is intended for general informational and educational purposes only. It does not constitute medical advice, diagnosis, or treatment.

Naturopathic consultations and wellness programs offered through this Website are complementary healthcare services. They are not a substitute for advice from a registered medical practitioner or specialist. You should always:

  • Consult your GP or a qualified healthcare provider before making changes to your health, diet, or supplementation routine;

  • Seek emergency medical care immediately if you believe you are experiencing a medical emergency;

  • Inform your treating practitioner of any naturopathic treatment you are undertaking.

Amy Jade Wellness makes no representations or warranties that the information contained on this Website is accurate, complete, or suitable for your individual health circumstances.

By engaging with naturopathic services, you acknowledge that complementary healthcare outcomes vary and no specific results are guaranteed.

4. Website Use

4.1 Permitted Use

You may use this Website for lawful personal purposes only. You agree not to:

  • Use the Website in any way that violates applicable local, national, or international law or regulation;

  • Reproduce, distribute, modify, or create derivative works from any content on this Website without prior written permission;

  • Use automated tools (bots, scrapers, crawlers) to extract data from this Website; www.amyjadewellness.com.au

  • Attempt to gain unauthorised access to any part of this Website or its associated systems;

  • Use the Website to transmit unsolicited communications, spam, or malicious content;

  • Engage in any conduct that could damage, disable, or impair the functioning of the Website.

4.2 Third-Party Links

This Website may contain links to third-party websites, products, or services. These links are provided for your convenience only. Amy Jade Wellness has no control over the content or practices of third-party sites and accepts no responsibility for them. Accessing third-party links is at your own risk.

5. Bookings & Payment Terms

5.1 Booking

All consultations and programs must be booked through the official booking system linked on this Website (Practice Better). By completing a booking, you confirm that you have read and agree to these Terms and any additional service-specific policies.

5.2 Payment

A non-refundable deposit equal to 50% of the consultation fee is charged at the time of booking to secure your appointment, unless otherwise specified.

The remaining balance is payable in accordance with the booking terms outlined at checkout.

Amy Jade Wellness accepts payment through the methods listed on the booking platform. All fees are listed in Australian Dollars (AUD) and are inclusive of any applicable taxes unless otherwise stated.

5.3 Cancellations & Rescheduling

Amy Jade Wellness operates the following cancellation policy:

  • Cancellations or rescheduling requests made 48 hours or more before the appointment: no cancellation fee applies and your deposit may be transferred to a rescheduled appointment or refunded;

  • Cancellations or rescheduling requests made between 24 and 48 hours before the appointment: 50% of the consultation fee is charged;

  • Cancellations or rescheduling requests made less than 24 hours before the appointment: 100% of the consultation fee is charged;

  • No-shows (failure to attend without prior notice): 100% of the consultation fee is charged.

Where a cancellation fee applies, any deposit paid may be retained and/or applied toward the cancellation fee.

Exceptions may be made at the discretion of Amy Jade Wellness in cases of genuine emergency.

5.4 Online Consultations

For online consultations, clients are responsible for ensuring they have appropriate internet access, technology, and a private environment suitable for consultation. Amy Jade Wellness is not responsible for technical issues outside of its reasonable control that affect consultation delivery.

5.5 Refunds

Refunds for digital programs and products are assessed on a case-by-case basis. Given the nature of digital content (which is accessible immediately upon purchase), refunds will generally not be provided once access has been granted, except where required under Australian Consumer Law.

If you experience a technical issue preventing access to a purchased program, please contact hello@amyjadewellness.com.au within 7 days of purchase.

5.6 Package Expiry

Consultation packages and program access periods have a specified expiry date, which will be communicated at the time of purchase. Unused sessions or access that expires will not be refunded or extended unless otherwise agreed in writing.

6. Intellectual Property

All content published on this Website — including but not limited to text, articles, blog posts, images, graphics, logos, program materials, videos, and downloadable resources — is the intellectual property of Amy Jade Wellness (Amy Jade Parin) and is protected under Australian copyright law and applicable international treaties.

Purchase of any digital program, downloadable resource, or educational material grants you a single, non-transferable, non-exclusive licence for personal use only. You must not share login details, reproduce, distribute, or make program content available to third parties.

You are permitted to:

  • View and share links to Website content for personal, non-commercial purposes;

  • Print or save single copies of content for your own personal, non-commercial reference.

You are not permitted to:

  • Reproduce, republish, upload, post, transmit, or distribute any Website content without prior written permission from Amy Jade Wellness;

  • Use any Website content for commercial purposes without written authorisation;

  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices;

  • Claim ownership of or pass off any Amy Jade Wellness content as your own.

Requests for permission to reproduce or use content may be directed to hello@amyjadewellness.com.au.

7. Privacy

Amy Jade Wellness is committed to protecting your privacy. Personal information collected through this Website — including health information provided during bookings or consultations — is handled in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Please refer to the Privacy Policy for full details on how your information is collected, used, stored, and disclosed.

8. Limitation of Liability

8.1 No Warranties

This Website and its contents are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

Amy Jade Wellness does not warrant that:

  • The Website will be uninterrupted, error-free, or free from viruses or other harmful components;

  • The information on this Website is accurate, complete, current, or suitable for any particular purpose;

  • Any health outcomes will result from information consumed on this Website.

8.2 Limitation of Damages

To the extent permitted by law, Amy Jade Wellness shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with:

  • Your use of or inability to use this Website;

  • Reliance on any information provided on this Website;

  • Any interruption, suspension, or termination of Website access;

  • Any unauthorised access to or alteration of your data or transmissions.

8.3 Australian Consumer Law

Nothing in these Terms is intended to limit, exclude, or modify any rights you may have under the Australian Consumer Law or any other non-excludable statutory guarantees. Where liability cannot be excluded by law, Amy Jade Wellness limits its liability (at its option) to resupplying the relevant service or paying the cost of having it resupplied.

8.4 Personal Responsibility

You acknowledge that any health, nutrition, or lifestyle information provided through this Website or in consultations is general in nature. You accept full personal responsibility for decisions made in connection with information or services obtained through Amy Jade Wellness.

Results from naturopathic care vary between individuals and cannot be guaranteed.

9. Testimonials & Results

Any testimonials or client results shared on this Website represent individual experiences and are not a guarantee of outcomes. Results may vary based on individual health circumstances, lifestyle, compliance with recommendations, and other factors outside of Amy Jade Wellness’s control.

10. Force Majeure

Amy Jade Wellness will not be liable for any delay or failure to perform obligations where such delay or failure results from events beyond reasonable control, including but not limited to illness, internet outages, natural disasters, or governmental restrictions.

11. Governing Law

These Terms are governed by the laws of Western Australia, Australia. Any disputes arising in connection with these Terms will be subject to the jurisdiction of the courts of Western Australia.

12. Modifications to the Website & Terms

Amy Jade Wellness reserves the right to modify, suspend, or discontinue any aspect of the Website at any time without notice. Amy Jade Wellness also reserves the right to amend these Terms at any time. The effective date at the top of this document will be updated to reflect any changes.

13. Contact

If you have any questions about these Terms and Conditions, please contact:

Amy Jade Wellness
Email: hello@amyjadewellness.com.au
Website: amyjadewellness.com.au
Perth, Western Australia

© 2025 Amy Jade Wellness (Amy Jade Parin). All rights reserved. ABN: 30 335 952 606